Volume 1, Issue 7, August 2001

Cover Story


Back to Basics
by Phil Britt

Salesmanship


Sales Stories from the Field
by Jeff Hyman and Lloyd Eells

Are You Ready to Lead?
by Jim Pratt

Business Practices


Leasing for ISOs: Grow Your Business, Build Your Merchant Base
by Charles Salyer

From the Analysts


Preparing for the Sale of Your Merchant Portfolio
by Scott Calliham

Hiring


The Talent Game
by Dick Garland

Marketing


Cross-Border Processing
by Jeff Sachs

Risk Managient


Opportunity or Discrimination?
Keys to Understanding the ADA of 1990
by Sheri Rosenthal

Technology


Turning the Wireless Market Opportunity into Revenue
by Maureen Loftus

Online Transactions Continue to Grow into Revenue
by Chris Anne Wheeler

Ethics


Service is Not a Strategy-It's an Ethic
by Rabbi David Lapin

Lifestyle


Guide to Eating Out
by Larry North

Sales Tips


Innovate! Finding New and Creative Ways to Better Server Your Customers
by Craig Harrison

Negotiation


Miory and Aging
by Gerard I. Nierenberg



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All Rights Reserved.