Volume 2, Issue 12, December 2002

Cover Story: 

Keeping Focused in Uncertain Times
  by Michael Cottrell

Check Services: 

Wide-Ranging Deceit
  by Louis Pomerance

Industry News Update


Independent Contractor or Employee
  by Paul R. Katz


What a Retailer is Thinking
  by Phil Britt

New Business Opportunities: 

Payment Cards Represent An Increasingly Popular Choice on the QSR Menu
  by Fred Gore

ISO Strategies: 

Want 10% More Profit Next Year Without Selling?
  by Harold Montgomery


As Technology Grows in importance So Does Need for Backups
  by Phil Britt


Aligning Marketing & Sales
  by Philip Mowris

Fraud Prevention: 

Fraud Update

From The Trenches: 

Both YES or NO Will Make You Rich
  by Steven Pavent


Build An Unstoppable Competitive Mind-Set
  by Bill Cole, MS, MA

Customer Support: 

Saluting The Squawkers
  by Craig Harrison

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