When one thinks of data security, it is generally in conjunction with
some onerous regulation; Sarbannes-Oxely, Gramm-Leach-Bliley or an
industry specific regulatory program. These bills were passed with
several goals in mind. SOX was passed to ensure accurate financial
reporting and to avoid another Enron scandal. GLB was enacted to
protect consumers’ financial information. These are all admirable
goals, but most businesses eye these regulations with some hesitation.
The legislation that causes perhaps the most trepidation is the PATRIOT
Act. The act was created to “deter and punish terrorist acts in the
United States and around the world.” In order to do this, legislators
identified several crimes that could be directly linked to issues of
national security.
As part of the act, the legislators addressed the growing concern
represented by money-laundering. Title 3 of the bill is entitled
“International Money Laundering Abatement and Anti-Terrorism Financing
Act of 2001”. According to the congressional findings discussed in the
legislation, “money laundering, and the defects in financial
transparency on which money launderers rely, are critical to the
financing of global terrorism and the provision of funds for terrorist
attacks...” Congress recognized the critical role of money laundering
in the funding of terrorist activities. In response, the government
body took what it considered appropriate measures to stymie those that
would engage in the illegal activity. Congress continues to study the
methods of financing used by terrorist organizations.
In a recently released report entitiled “Identitiy Theft and Terrorism”
by the Democratic Staff of the Homeland Security Commission of the U.S.
House of Representatives, fraudulent use of credit cards was cited as a
common source of funds for terrorist organizations. The report, written
in the aftermath of the ChoicePoint data loss, concentrates on the
relationship between identity theft and national security.
Specifically, the concern is that, “ChoicePoint and similar entities
are not securing their databases in ways that prevent terrorists from
stealing personal records...These security gaps must be fixed so that
terrorists cannot steal American identities and hide among us here.”
It should be noted that the report also extensively discusses the data
loss by CardSystems Solutions, Inc.
Citing an November 4, 2001 Chicago Tribune article written by Todd
Lighty, the report states that terrorist cells have been capitalizing
on schemes to steal millions of credit cards. Similarly, a book written
by convicted terrorist Imam Sumudra includes a chapter on the ins and
outs of committing credit card fraud. The report goes on to discuss
several instances in which credit card fraud was used to fund
terrorism. These include:
The FBI reports that several Al Qaeda cells have used stolen credit
cards to make purchases supporting their activities.
The 9/11 hijackers used stolen or fraudulent credit cards to carry out
their terrorist plot.
Using previously discussed theories of public policy, one can easily
make the conclusions that such regulations as are recommended in the
report are not beyond the realm of possibilitity. For example, using
the theory of lesson-drawing, it can be easily surmised that Congress
will soon make a law (or laws) mandating data security standards for
those that maintain databases that contain personal data. The theory
of lesson-drawing states that governments will look across time and
distance to see how similar situtations have been handled. In this
case, Congress might look back to the recent past of the PATRIOT Act
and draw parallels between the threat posed by money-laundering and
that posed by identity theft and credit card fraud.
Additionally,
one might see the phenomenon of policy learning in this
instance. Policy learning can be defined as the process through which
policy makers gather new information and incorporate that knowledge
into a new policy. In this way, the actual outcome is measured against
the desired outcome and changes are effected to minimize the divergence
between the two. In this way, policies can be refined to ensure that
they are effective and efficient. In this instance, it would not be
unusual to see the legislature build on existing data security
standards that exist in the GLBA and SOX regulations.
Additionally, the need to notify individuals that may have been effected by a
security breach is more than likely to be included in any new
legislation regarding data security.
In the payments industry, there is a tendency to focus solely on the
security of the credit card data. This is understandable considering
the pressures imposed by compliance with the Payment Card Industry
(PCI) Data Security Standards. Emphasis is entirely on protection of
account information. These new regulations, when they arrive, will
likely have a much more broad focus. They will likely encompass all
personally identifiable information. As stated in an earlier article,
personally identifiable information can be defined as any information
that can be used to identify, contact, or locate an individual. This
might include, but is certainly not limited to, phone numbers,
addresses, birthdates, social security numbers, usernames, passwords,
and similar uniquely identifying information.
Again, hearkening back to an earlier article, it is imperative to
understand the difference between compliance and security. Simply
complying with a law or industry regulation may not address the
specific risks inherent to the business environment in which you
operate. As stated in my article from July 2004, ”Compliance, even
stripped of its regulatory context, can be defined as “meeting or
adhering to an existing standard, goal or objective”. The foundation of
compliance is a particular standard or objective” This is a relatively
static target. Meanwhile, security can be defined as
”a measure or measures taken to guard against a threat or
vulnerability”. This is definitely a moving target, as new threats and
vulnerabilities emerge on a daily basis.
Rather than being an ominous cloud on the horizon, the prospect of new
regulation should act as a call to action. Good security practices now
will make compliance with new regulations later that much easier. For
example, among the suggestions posed by the committee report is the
legislation of notification to customers in the event of a security
breach that results in the loss of consumer data. Such a law already
exists in California, and in light of incidents such as ChoicePoint and
CSSI, it is gathering momentum on Capitol Hill. By adopting a
notification policy now, a company can ensure compliance with
California’s law (and the law of 19 other states) and enable compliance
with similar laws that may be passed on a federal level.
Notification policies are just one example of the way in which forward
thinking on security issues can put a company well ahead of the
regulatory eight ball. Additionally, such forward thinking protects
our national interests by increasing the work factor involved in
securing information for the purposes of funding terrorist plots. In
fact, Congress feels so strongly about this, that on July 14, 2005, The
Identity Theft Protection Act was introduced in Congress. According to
the bill, any company that stores personal information will be required
to implement techonological and physical safeguards on the information.
Such protective measures will be dictated by the Federal Trade
Commission. Further, the bill would require notification to customers
of any data breach that results in the loss of information, whether
encrypted or not. Fines could be imposed up to $11 million. While the
bill has just been introduced, and similar bills have met with
resistence from technology vendors, the fact that similar bills are
repeatedly introduced should be a sign that Congress will continue down
this path until a bill is finally passed. By addressing concerns such
as those pointed in the Homeland Security Report now, companies can put
themselves well ahead of the regulatory eight ball.
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